What to know before you start.

Limewash wall with window light · Sophie · bouclé coat · Generated with VeyraGen · fictional collection, not for sale
Credits
What is a credit?
An image costs credits depending on its quality: a concept the least, premium the most. The exact number shows with every choice in the studio and on the pricing page.
Do my credits expire?
Credits from your subscription arrive every month, on a yearly plan too. Whatever is left at the end of the month expires. Top-ups you buy separately never expire.
Can I buy extra credits?
Yes, with a one-time top-up under Billing in the studio.
Can I try VeyraGen for free?
Yes. Once you confirm your email address, you get 25 credits once, valid for seven days and without a subscription. With them you make concepts and a few premium images of your own product.
Quality
Which photos should I upload?
A flat-lay or a photo on white, on a plain background and without people. Front, back and detail photos of the same piece may go together. The How it works page has the details.
Will my product look the same?
The shoot works from your own product photos. After every image a second model checks that all pieces are there and the pose matches; what is off gets flagged.
Who are the models?
The models in the library are generated and do not exist. If you work with photos of your own model, you need that person’s consent yourself.
Can I make my own model?
Yes, from Starter. Describe who you are looking for and pick from a sheet of nine faces; the model then lives only in your account and comes back in every shoot. Starter has one own model, Professional and up unlimited. The Casting page shows how it works.
Can I shoot in my own location?
Yes, from Starter. Upload a photo of your shop, showroom or studio, or describe a place and pick from nine versions. Starter has one own scene, Professional and up unlimited.
Does it work for jewellery, bags and shoes?
Yes. Besides poses for clothing there are poses for earrings, necklaces, rings, bracelets and watches, for bags and for shoes. For jewellery the studio frames close on the ear, the neck, the hand or the wrist, so the piece shows large and sharp.
Rights
Who owns the images?
You do, and you may use them commercially, subject to the terms of the underlying AI providers. That is article 6 of the terms.
Is there a watermark?
No, not during the trial either. Every generated image does carry an invisible AI marking in its metadata, so platforms can tell it was made with AI.
Can I use the images on Zalando, Amazon or other marketplaces?
The images are yours and you may use them commercially. Every sales channel has its own rules for product photos and for images made with AI; read your channel’s before you upload. The AI marking sits in the metadata of the file you download (JPEG and PNG).
Subscription
Can I cancel?
Yes, under Billing in the studio. You keep access until the end of the period you paid for.
Do I get money back for unused credits?
No, unused credits and partial periods are not refunded (article 8 of the terms).
Can several people work in one account?
No, every subscription is for one user, and sharing sign-in details is not allowed (article 4 of the terms).
Is VeyraGen for consumers too?
No, VeyraGen is for businesses and professionals. That is why the consumer right of withdrawal does not apply (article 3 of the terms).
Data
How long do you keep my images?
For as long as your account exists. When you delete your account, we erase your uploads and images within 30 days. Invoices are kept for seven years, as tax law requires.
Where is my data?
Your account and the database are with Supabase in Ireland, inside the EU. The other services we use are on the Trust page and in the privacy policy.
Is your question not here? Get in touch